ETI 2619 - Six Sigma Project Management

Engineering and Building Arts Department

Credit(s): 3
Contact Hours: 47
Effective Term Fall 2019 (565)

Course Description

This course provides the concepts and methods for implementing Six Sigma project management utilizing Six Sigma methodologies. The course will cover the aspects of developing projects, managing risk, understanding customers’ needs and requirements, estimating costs, developing schedules, integrating cost and schedule controls, and evaluating projects. This course will also utilize a variety of project management tools and performance measures including the model of define, measure, analyze, improve, and control (DMAIC).

Learning Outcomes and Objectives

  1. The student will explain the steps in a Six Sigma project plan by:
    1. defining the requirements of the project plan.
    2. describing the structure of the project team.
    3. defining the project objectives.
    4. developing the initial project schedule.
    5. identifying the key elements for project success.
  2. The student will prepare the project budget by:
    1. listing the budget responsibilities.
    2. identifying the actual expenses.
    3. describing each phase of the project as it relates to the budget.
  3. The student will establish a schedule by:
    1. defining the scheduling techniques when applied in the project environment.
    2. defining the related problems in scheduling.
    3. developing timeline charts for planning and tracking.
    4. developing the steps in creating the project schedule.
    5. describing the use of scheduling control systems.
    6. designing the project flowchart.
  4. The student will integrate customer satisfaction by:
    1. defining the customer and their needs.
    2. identifying the voice of the customer as the feedback mechanism.
    3. establishing methods and procedures to ensure customer satisfaction.
    4. defining general factorial designs
    5. defining mixture designs
  5. The student will ultilize Failure Modes and Effects Analysis (FMEA) method to understand Risk Assessment by:
    1. defining the purpose of FMEA.
    2. calculating RPN (Risk Priority Number).
    3. participating in an FMEA team exercise.
    4. comparing the differences between Product/Design versus Process FMEAs.
  6. The student will explain the value of evaluating projects by:
    1. describing the evaluating process.
    2. summarizing the impact of the project life cycle.
    3. defining the problems associated with evaluations.
  7. The student will incorporate the fundamentals of the Six Sigma Methodology for project management by:
    1. identifying the problem in such a way that steps to the solution are evident.
    2. assessing the processes being explored for redesign and refinement.
    3. defining the issues surrounding a problem and providing paths for a solution.
    4. presenting the solution to senior management.
    5. designing the Six Sigma Study for the project.
    6. implementing the Six Sigma Study and findings of the project within the company.

Criteria Performance Standard

Upon successful completion of the course the student will, with a minimum of 70% accuracy, demonstrate mastery of each of the above objectives through classroom measures developed by individual course instructors.

History of Changes

C&I 1/24/06, BOT 2/21/06, Effective 20052(0360). C&I 11/13/07, BOT 12/17/07, Effective 20072(0390). C&I Approval: 07/12/2012, BOT Approval: 08/21/2012, Effective Term: Spring 2013 (465).
C&I Approval: 02/14/2019, BOT Approval: 03/19/2019, Effective Term: Fall 2019 (565)

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