Rooms Division Management - Certificate with Financial Aid Eligibility

Hospitality and Tourism Department

RDM-CT

Program Leadership Information

Dr. Emmanuel Hernandez-Agosto
Dean, College of Business
hernandez.emmanuel@spcollege.edu
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Program Summary

This certificate is designed to prepare students for employment as supervisors and managers in hotels, resorts and cruise lines, as well as related hospitality sectors. 

The Academic Pathway is a tool for students that lists the following items:
  • the recommended order in which to take the program courses
  • suggested course when more than one option exists
  • which semester each course is typically offered
  • if the course has a prerequisite
  • courses that may lead to a certificate (if offered in the program)
If you are starting the program this term, click here to access the recommended Academic Pathway.

If you have already started the program, click one of the following for the archived Academic Pathways. Please verify the Academic Pathway lists your correct starting semester.

Program Learning Outcomes

  1. Analyze information for decision making.
  2. Identify ethical and legal responsibilities specific to the field.
  3. Analyze service excellence principles and culture.
  4. Perform hospitality industry-specific workplace skills: A. Cost controls - students will identify areas of cost control in food production B. Food production - students will demonstrate proficiency in quantity food production C. Housekeeping - students will demonstrate proficiency in procedures for control systems D. Front Office - students will demonstrate front-office procedures for auditing E. Event Management - discuss the importance and process of setting goals and objectives when planning MEEC gatherings.

Graduation Requirements

Minimum grade of "C" required in all courses.

Program Requirements

MAJOR CORE COURSES
Credits 30
Introductory Food Production Management (Active)
3
Introduction to the Hospitality and Tourism Industry (Active)
3
Housekeeping Operations (Active)
3
Front Office Procedures (Active)
3
Operations and Service Practicum (Active)
2
Hospitality Law (Active)
3
The Event Industry (Active)
3
Hospitality Internship (Active)
3
Supervisory Management (Active)
3
Principles of Marketing (Active)
3
Customer Service I: Developing A Spirit of Customer Service (Active)
1
Total: 30